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The majority of online services should now be restored. Users may still experience lingering issues with some applications. Prior Authorization Request due dates have been extended to July 22nd. Digital Notices are now available.

Due to planned OnBoard maintenance occurring between 2:00 a.m. to 5:00 a.m. ET on Monday, July 22, 2024, and between 2:00 a.m. to 2:30 a.m. ET on Tuesday, July 23, 2024, email and text notifications may not be generated during this period. Please check your dashboards for prior authorization requests (PARs) and PAR responses submitted during this period. All other functionality will be working, including updates to the electronic case folders in eCase.

eForms

eForms Overview

As the New York State Workers' Compensation Board (Board) continues its efforts to expand the OnBoard family of services, we are focusing on the use of web-based platforms and electronic data submission to streamline our processes and move away from paper forms. To that end, we're transitioning to electronic submission of forms.

The electronic submission process will include data validation, provide additional fields to capture more specific information, ensure receipt of all required information, and automatically update the case file upon successful submission. These benefits will reduce errors and processing time compared to the current paper form process.

The Board will develop three electronic submission methods:

  • eForm: An eForm add-on will be implemented in eCase that will enable users to complete the form and submit it electronically. The new process will walk users through each field in the eForm using a web-based wizard.
  • XML: An XML file submission process, via secure file transfer protocol (sFTP), will be developed to submit electronic data to the Board.
  • API: Development of an online submission and routing process via an application programming interface, or API, will enable separate computer systems to talk to one another and exchange data, automating manual data entry and streamlining the flow of form data into the case file.

There will be a mandatory testing process for stakeholders opting to submit form data via XML files or API. The testing must be completed successfully in order to submit electronic form information to the Board (for those stakeholders that opt in to using XML or API). There will be no mandatory testing process for stakeholders that submit eForm via eCase.

If you are interested in using the XML or API submission processes, please email the Board at eForms@wcb.ny.gov for more information about requirements and how you can prepare for the transition.

eForms

Form ID Form Title Who Files Where to File When to File Submittal Options

Form ID

RFA-1LC

RFA-1LC

Form Title

Request for Further Action by Legal Counsel

Who Files

Claimant's Representative

Where to File

Electronically filed with the Workers' Compensation Board, with PDF copy to employer's insurance carrier or directly to employer or third-party administrator if employer is a Board-approved self-insurer.

When to File

The form may be filed at any time after the assembly or indexing of a claim or after the Board has indicated that no further action (NFA) will be taken.

Submittal Options

  • eCase
  • API
  • XML file