The next chapter in the modernization of the New York State Workers’ Compensation Board, OnBoard, is well underway. The Board is building a new claims system that will replace our multiple legacy, paper-based claims systems with a single, web-based platform.
The new system will offer exciting elements, including improved and expanded access to real-time claim data, new electronic self-service features for interacting with the Board, and a reduction in the amount of overall paper forms to improve system responsiveness to stakeholder needs.