Web Submission of Claim Forms

Overview

You can complete a select group of claim forms and submit them online to the Workers' Compensation Board. For a list of forms which may be submitted online, please refer to the "List of Available Forms".

If you submit a form online, DO NOT mail a duplicate paper form to the Board.

The Workers' Compensation law requires you to maintain records of certain forms. After submitting your completed form, an Adobe PDF (see Minimum Technical Requirements) version of the form will display in your browser. You can print the PDF or save a copy to your computer. A printed copy should also be sent to all parties of interest as indicated on the form.

Some claim forms require you to obtain a user ID and password. This is to prevent unauthorized submission of claim forms for an open case.

Each organization requesting to submit online claim forms that require a user ID and password must designate an administrator from within their organization. Please read Web Submission of Claim Forms Administrator's Responsibilities for more detailed information.

These forms may be viewed and reprinted for a period of up to 30 days from the date of submission using the 'search for' function available on the Online Forms Submission page. After 30 days, if you need the form you can contact the WCB Office handling the case to request a copy, or it can be printed from the case folder if you have access to eCase.

If you have problems submitting forms or questions please direct them to the WCB Online Services Technical Support Unit.

Forms may be submitted 24 hours a day. However, there are times when the online service may not be available. If you are experiencing problems you should check Online Services Availability information before contacting the WCB Online Services Technical Support Unit. Select the Claims Web Forms Submissions link at the bottom for information specific to this online service.

How to register

For a list of forms which may be submitted online, please refer to the List of Available Forms.

To apply for a user ID and password to submit claim forms via the Board's website follow the steps outlined below:

Read Web Submission of Claim Forms - Overview/Features.
Verify that your computer satisfies the Web Submission of Claim Forms - Minimum Technical Requirements.
Designate an administrator within your organization.
- The Web Submission of Claim Forms Administrator's Responsibilities page explains more about the role of the administrator. Please note that the administrator's name is required on the registration.

If you have questions regarding completing the registration, you may contact the WCB Online Services Technical Support Unit. Be sure to indicate to the WCB Online Services Technical Support Unit that you would like help in applying to submit claim forms via the Board's website.

If the Board's support unit has any questions regarding your registration, the person noted as the administrator on the registration will be contacted.

Administrator's responsibilities

When an organization completes the online registration to request user IDs and passwords for submitting workers' compensation claim forms via the web, an administrator from within the organization needs to be designated.

The following list describes the administrator's responsibilities:

Add, Modify or Remove Users (user ID and password required)

ONLY the administrator can request user IDs and passwords for other employees within their organization. The administrator is also responsible for notifying the Workers' Compensation Board when users should no longer have access to submit claim forms, for example, when an employee leaves the organization.
Assist users

The administrator is responsible for assisting other users in the organization regarding questions about how to submit claim information and is the organization's liaison with the WCB Online Services Technical Support Unit. ALL problems or questions that the administrator cannot answer or resolve, need to be reported to the WCB Online Services Technical Support Unit by the administrator.
Primary contact with the Workers' Compensation Board

The administrator is the primary contact in the organization with respect to web submission of claim forms. As information is received from the Board, the administrator has the responsibility of disseminating that information to the appropriate people within the organization.

List of available forms

Claim Forms available for:

Frequently asked questions

What forms are available for web submission?

From the Web Submission of Claim Forms menu, select List of Available Forms. You may then select the "List of all Claim Forms Available for Web Submission" or a list of forms available based on your business relationship with the Board.

Please note, some forms require a user ID and password. If you do not have a user ID and password visit the How to Register page to learn how to apply for one.
Where can I find printable versions of Workers' Compensation Board forms?

You may be able to print the paper version of the form from our list of Forms, or you can contact your local WCB District Office.
Can a company get a single user ID and password for use by all employees of the company?

No. User IDs and passwords are assigned to individuals, and can not be shared. If a company would like to request user IDs and passwords for its employees, please review the information found under Web Submission of Claim Forms Registration.
How do I complete and submit a form online?

You can use your mouse or the Tab key to navigate through the form. Some fields (indicated by a *) are always required, others will be required based on information you enter. When you finish filling out the form, select the "Submit" button. Please wait while the information is processed. If there is a problem with the information you have provided, you will be prompted to return to the form and correct the error. If there are no errors, the completed form will be returned to your browser window in PDF format. This may take a few minutes. You can then print this form and/or save it to your computer.
What if I have attachments that need to be submitted with the online form?

Attachments may be submitted with all medical forms and many of the other forms available for web submission. To learn how, please read: Form Instructions
What do I need to do after submitting a form online?

The Workers' Compensation law requires you to maintain records of certain forms. You need to keep a copy of the Adobe PDF form that was displayed in your browser after you submitted your form. You can print the image or save a copy on your computer. Certain forms require you to also provide copies to the claimant, employer, insurance carrier, claimant representative, etc.
What is a PDF?

A PDF is a Portable Document Format, a universal file format that preserves all the fonts, formatting, graphics and color of any source document, regardless of the application and platform used to create it. It can be shared, viewed, and printed by anyone with free Adobe Reader® software.
Where can I get Adobe Reader?

You can get the latest Adobe Reader® from www.adobe.comopens external website
I submitted my form, but did not get a PDF back. What can I do?

If you don't get a confirmation PDF back, then the Board did not receive your form so you will need to resubmit the form.

If you are still unable to submit the form, please contact the WCB Online Services Technical Support Unit.
How do I reprint a form I submitted online?
You will need to contact your local WCB District Office to obtain a copy of the form if:
- The form was not submitted by logging on with a user ID and password.
- It has been more than 30 days since you submitted the form.
- You are unable to find the form you are looking for using the search function.
Please note: this copy will not be available for three business days from the date you submitted the form on the web.

To use the search function on the Online Forms Submission page:
- Select the form from the List of Available Forms page and enter your user ID and password. On the Online Forms Submission page, select from the drop down list what you want to "Search By" (Last Name, Form Type, Case ID…), then enter corresponding information from the form, such as the Claimant's last name, in the 'Search For' field. Choose the Search button on the bottom of the window. A list of the forms that you have submitted will be displayed, based on the information you entered. If you want to reprint a form, select the radio button to the left of the form and then press the View PDF button to open that form in your browser window.
What is caching?

The "cache" is a folder on your hard drive that your browser uses to store information from pages you have visited so that the next time you visit, those pages will load faster. When the cache fills up, performance can slow down. It's a good habit to clear your cache from time to time.

Minimum technical requirements

The Workers' Compensation Board's online Form Submissions are accessed through the Internet. For security reasons, it is recommended that you do not access these forms through public internet access terminals (library, Internet cafe, etc.)

While we have tested these forms on a number of browsers, it is not possible to test for every possible configuration of software that may be installed on a user's machine. If you encounter problems, please try closing down your browser, re-booting your machine and trying again. If the problem persists, please refer to our list of Frequently Asked Questions.

Advantages of submitting on website

Save $$ -

No longer pay for postage to mail forms to the Board.

Don't wait for the mail -

Eliminate the time the paper forms spend traveling in the mail.

Immediately obtain a copy of your submitted form WITH a WCB receipt date -

As soon as your submission is accepted a copy is viewable on the screen for printing. This copy has a WCB receipt date printed on it.

Be assured of using the most current version of the form -

As Board forms are updated the web screens automatically reflect these updates.

Your submitted form reaches its destination within the Board sooner -

Since the forms are submitted electronically they "skip" the step required to turn paper into "electronic" paper, thereby reaching their destination within the Board sooner.

View or print forms recently submitted under your user ID -

If you need another printout of a form you submitted using your user ID within the last 30 days, you can "pull" a printout back to the screen for re-printing or viewing.

Can't remember if you recently submitted a form?

You can search for all the claim forms you submitted on the web under your user ID within the last 30 days. You can search by many things, including claimant's last name and form type.