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Due to a technical issue, document submission by email to is temporarily unavailable. Please use alternative methods for submitting documents until this issue has been resolved.

Due to planned OnBoard maintenance occurring between 2:00 a.m. to 5:00 a.m. ET on Monday, April 15, 2024, notifications may not be generated during this period. Please check your dashboards for prior authorization requests (PARs) and PAR responses submitted during this period. All other functionality will be working.

eClaims Administrator Responsibilities


An Administrator acts as the gatekeeper for the Trading Partner. They are responsible for creating and maintaining the necessary associations for the submission of EDI data. An Administrator will be responsible for keeping the Board informed of the changes within each organization to support the submission of data. Since the EDI standard requires validations, maintaining accurate information about sender relationships and key identifiers (FEIN and Zip codes) in the Board's databases is essential. Additionally, for web filers the Administrator will control users.

Note: Giving access to a person who is not employed by the organization listed in the eClaims trading partner profile violates 110-a.

The Administrator will use the online web application to:

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