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Due to a technical issue, document submission by email to is temporarily unavailable. Please use alternative methods for submitting documents until this issue has been resolved.

Due to planned OnBoard maintenance occurring between 2:00 a.m. to 5:00 a.m. ET on Monday, April 15, 2024, notifications may not be generated during this period. Please check your dashboards for prior authorization requests (PARs) and PAR responses submitted during this period. All other functionality will be working.

WCB COVID-19 Guidance: Attaching Medical Bills to Form C-8.1B

Many insurance carriers are having their staff work from home during the Novel Coronavirus (COVID-19) health emergency. To accommodate this situation, the Board has changed its guidance on submitting medical bills and attached reports. Please use the following guidelines:

Attaching Medical Bills To Form C-8.1B

Photos or images of the medical bill and narrative are acceptable submissions in lieu of scanned copies. Our scanning vendor has advised that photos taken on a mobile phone produce large documents that are not amenable to scanning. They recommend downloading the Genius Scan app onto a mobile phone and using the app to scan the medical bill. Genius Scan is a free download and produces image files that are smaller in size.

Forms should be submitted by email to