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The majority of online services should now be restored. Users may still experience lingering issues with some applications. Prior Authorization Request due dates have been extended to July 22nd. Digital Notices are now available.

Due to planned OnBoard maintenance occurring between 2:00 a.m. to 5:00 a.m. ET on Monday, July 22, 2024, and between 2:00 a.m. to 2:30 a.m. ET on Tuesday, July 23, 2024, email and text notifications may not be generated during this period. Please check your dashboards for prior authorization requests (PARs) and PAR responses submitted during this period. All other functionality will be working, including updates to the electronic case folders in eCase.

Subject Number 046-1402 Proposed Amendment of 12 NYCRR 324.2 (PTSD / Depression Medical Treatment Guidelines)

Board Bulletins and Subject Numbers

May 11, 2021

The Chair has revised the proposal for an amendment to 12 NYCRR 324.2 to incorporate updates to two New York Medical Treatment Guidelines (MTGs) by reference:

The Notice of Proposed Rule Making was published in the October 21, 2020, edition of the State Register. The Notice of Revised Rule Making will be published in the May 12, 2021, edition of the State Register. Comments regarding the revised proposal will be accepted for 45 days after publication. Please submit comments by emailing

Clarissa M. Rodriguez