Overview

Virtual Hearings allow injured workers, attorneys/representatives, witnesses and other participants to attend hearings online. Participants will no longer have to travel to a hearing site to attend their hearing.

The Virtual Hearings Pilot Program is rolling out gradually to Board locations throughout New York State.

Virtual Hearings are now available at the following locations:

  • Capital District (Eastern New York)
    • Albany District Office
    • Hudson Customer Service Center
    • Plattsburgh Customer Service Center
    • Poughkeepsie Customer Service Center
    • Saranac Lake Customer Service Center
  • Binghamton District (Southern Tier)
    • Binghamton District Office
    • Elmira Customer Service Center
    • Norwich Hearing Point
  • Brooklyn District
    • Brooklyn District Office
    • Staten Island Customer Service Center
    • White Plains Customer Service Center
  • Buffalo District (Western New York)
    • Buffalo District Office
    • Jamestown Customer Service Center
  • Rochester District
    • Rochester District Office
    • Batavia Customer Service Center
  • Syracuse District (Central New York)
    • Syracuse District Office
    • Utica Customer Service Center
    • Watertown Customer Service Center

Starting on July 16, 2018, Virtual Hearings will be available at the New City Hearing Point.

Starting on August 13, 2018, Virtual Hearings will be available at the Long Island District Office/Hauppauge.

Starting on August 27, 2018, Virtual Hearings will be available at the Garden City Customer Service Center.

If you are eligible to attend your hearing virtually, you will see a notification of "Virtual Hearing Available" adobe pdf at the bottom of your hearing notice, along with detailed instructions.


Virtual Hearings for Claimants

To take part in a Virtual Hearing, you must:

How to attend your Virtual Hearing

  1. Enter your Hearing ID, first name, last name and email address; select continue
  2. Select your Role
  3. Wait for your hearing to be called

Virtual Hearing Center Claimant Tutorial


Virtual Hearings for Attorneys/Licensed Representatives

Please be aware that the hearing process for all hearings, even if you don't attend virtually, will change. You will be required to check yourself in using the Virtual Hearing web application.

Please read the Hearings Guide for Attorneys/Representatives to learn how to attend Virtual Hearings, including information on the new check-in process for attending your scheduled hearings in-person.

To take part in a Virtual Hearing, you must:

Virtual Hearings Tutorial: Attorneys & Licensed Representatives

Webinar Trainings

The Board is hosting a series of webinar training sessions for attorneys and representatives to provide instructions on how to attend your hearings virtually, as well as how to use the new check-in procedure when appearing in person.

Note: Webinars will be provided as Virtual Hearings become available in each location. Check back to register as future webinars are added for your area. To receive webinar announcements and other Virtual Hearings news directly to your inbox, sign up for WCB Notifications and check the "Representatives" box.

Upcoming Virtual Hearings Webinars

Virtual Hearings will begin on August 13, 2018 at the Long Island District Office/Hauppauge and August 27, 2019 at the Garden City Customer Service Center. Sign up for the Long Island and Garden City Attorney/Representative training webinars below!

August 9, 2018
12:00 pm - 1:00 pm
Register Here

August 10, 2018
12:00 pm - 1:00 pm
Register Here


Virtual Hearings for Witnesses and Other Participants


Request Digital Audio Recording

Parties of Interest may request a Digital Audio Recording (DAR).
How to request a DAR


Need Help?

Contact Virtual Hearings Technical Support


Be sure to test your system at least 48 hours prior to your hearing.


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