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Workers' Compensation Board

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eCase Document Upload


Overview

The Board is excited to announce a new feature of eCase that will make managing case files simpler and more convenient. To use this new feature of eCase, you must be registered to use eCase and be listed as a party of interest for the case or be granted access by an organization that is a party of interest and has access to eCase. The intended users include attorneys (both claimant and insurance carriers), insurers, TPAs, self-insured employers, and claimants.

The upload feature provides the user the ability to upload documents directly to the case folder within eCase. Once uploaded, documents will be viewable within minutes by all parties. The upload functionality will only be available for cases with a case status of "Hearing Set". The upload functionality will be available for use up until and including the day of the hearing.

The document uploaded must be in Word or PDF file format and no larger than 25 MB. Only one document should be uploaded per one form ID. Additionally, the settings on your computer may need to allow pop-ups to display to view the upload application web page.

Uploading Documents

Important Tips:

  • Verify that the document does not already exist in the case folder. Do not submit a duplicate.
  • Ensure you select the correct form ID from the drop-down list.
  • Upload each medical service date separately using the correct form ID.
  • Uploaded forms using form ID EXHIBIT or ATTY_CORR are to provide evidence associated for the hearing only: no action will be taken by a Claims Examiner.

Submission of Duplicates

Duplicate submissions may be deemed to be raising or continuing an issue without reasonable grounds and will subject the sender to penalties under Workers' Compensation law § 114-a(3). If submitted by the claimant's representative, duplicate submissions will result in reduced attorney's fees in the event of an award.

Documents that can be uploaded are limited to those identified on the following lists:

Questions?

For technical assistance using eCase, please call 844-337-6305 (option 4) or email WCBCustomerSupport@wcb.ny.gov.

If you submit an incorrect document via eCase upload, email claims@wcb.ny.gov.