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Virtual Hearings App (WCB VHC)

The New York State Workers' Compensation Board is pleased to introduce the virtual hearings app for Apple devices. The app is now available for cases with a virtual hearing scheduled at all Board locations except Newburgh and Allegany.

The app allows hearing participants to sign in using their Apple device, without having to use their device's mobile browser. Checking in through the app can be done whether you are appearing virtually or are an attorney/licensed rep appearing in person at a Board location.

Benefits

  • Saves your profile information so you can log in faster, daily.
  • Notifies you when your hearing is called or when you receive a message - even if you're using another app, phone feature, or if your screen is off.
  • Allows you to delete a hearing from your schedule if the information you entered is incorrect or you are no longer appearing for a case.

How To Download

  1. Open the App Store.
  2. Search for "WCB VHC" with the below icon.
  3. Select "Get" to download.

    Virtual Hearings

App User Guides

Helpful Tips!

  • You may use other apps or features of your phone while waiting for a hearing to be called. A notification will alert you when it's time to join your hearing as long as the app is still running in the background. Do not close it completely. Push notifications must be activated to receive this notification.
  • If you select your home button by mistake during a hearing, you will not be disconnected from the hearing. Select the green bar at the top of your iOS screen to display the hearing room again.
  • If a hearing is recalled, it will automatically display as "to be recalled" in the waiting room where you will wait for the hearing to be called again.
  • While in a WebEx hearing, rotating your mobile device to landscape mode will enlarge the videos of the other participants in your hearing.

Contact

If you have any questions using the virtual hearings app, please contact WCB Customer Support at wcbcustomersupport@wcb.ny.gov or 844-337-6305, option 5.

Sign up for WCB Notifications and subscribe to the attorneys/licensed representatives topic to receive updates about the virtual hearings app.