NYS Workers' Compensation Board
Medical Director's Office
Albany, NY 12241
In order to help claimants receive worker's compensation benefits faster, please be aware that HIPAA does not prohibit doctors and other medical providers from speaking to an insurance carrier regarding whether the claimant is disabled from work. The provider can also obtain carrier contact information for the submission of medical reports and bills. As with any communication, medical providers should follow the minimum necessary requirement and should keep their patients in the loop. A brief conversation where the medical provider lets the carrier know that the injured worker must stay out of work and obtains the correct address for submission of medical reports can help speed the delivery of benefits.