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Workers’ Compensation Board

NYS Workers' Compensation Board

  • 328 State Street, Schenectady, NY 12305-2318
  • Customer Service Toll-Free Number:
    • (877) 632-4996
  • Monday thru Friday - 8:30 AM to 4:30 PM

Sending Information to the Board

Language Assistance

Please call us at (877) 632-4996 for free language assistance services.

Llámenos al (877) 632-4996 si necesita ayuda gratis en su idioma.

請給我們打電話,號碼:(877) 632-4996, 要求免費的語言協助服務。

Pod numerem telefonu (877) 632-4996 otrzymają Państwo bezpłatną pomoc językową.

Tanpri rele nou nan (877) 632-4996 pou jwenn sèvis èd gratis nan lang.

Chiamare il (877) 632-4996 per assistenza linguistica gratuita.

전화 (877) 632-4996 로 무료 언어 지원 서비스를 요청하십시오.

Чтобы получить бесплатные переводческие услуги, позвоните, пожалуйста, по следующему номеру: (877) 632-4996

অনুগ্রহ করে বিনামূল্যে ভাষা সহায়তা পরিষেবার জন্য আমাদের ফোন নম্বরে (877) 632-4996 ফোন করুন।


Centralized mailing address for all workers' compensation claims and claim-related documents:

NYS Workers' Compensation Board
Centralized Mailing Address
PO Box 5205
Binghamton, NY 13902-5205


Centralized fax number for claims and claim-related documents:

(877) 533-0337


Email addresses are listed for specific bureaus/offices.

Email claims-related documents to:

Bureau/Office Contact Information

Bureau Information Email Phone Fax
Workers' Compensation Claims Questions about workers' compensation on-the-job injuries/claims.

District Offices and Customer Service Centers (877) 632-4996
Disability Benefits Questions related to Disability off the job claims. (877) 632-4996
Bureau of Compliance Questions related to Workers' Compensation or Disability Insurance Coverage. (866) 298-7830
Advocate for Business Questions related to employers' issues related to Workers' Compensation. (877) 632-4996
Advocate for Injured Workers Questions related to injured workers. (877) 632-4996 Fax: (518) 486-7510
Medical Director's Office Information related to finding an authorized health care provider, becoming an authorized provider, HP-1 arbitration process, medical fee schedules, medical guidelines, independent medical examination issues, and other health care related matters. (800) 781-2362
Disputed Medical Bill Unit Information related to unpaid medical bills and the HP-1 Process. (800) 781-2362
Fraud Referral Hotline (800) 367-4448
Administration (877) 632-4996
Alternative Dispute Resolution (518) 402-1144 Fax: (518) 402-0113
Finance (518) 474-9380
Human Resources (518) 474-2685
Language Access Coordinator Deena Jones (518) 486-9581
Office of the Executive (518) 408-0469
Office of General Counsel (518) 486-9564
Office of the Secretary Information on subpoenas and other legal papers served on the Board. (518) 402-6070
Office of Security (518) 402-0172
Press Office (518) 408-0469
Rehabilitation Bureau (877) 632-4996
Paid Family Leave Information, assistance and request forms for NY Paid Family Leave. (844) 337-6303
FOIL Requests Information on Freedom of Information Law (FOIL) requests.
Subject Matter List Information on Subject Matter List.
PPPL Requests Information on Personal Privacy Protection Law (PPPL) requests.
General Information General information and questions.