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Glossary of WCB Terms

NYS Workers' Compensation Board

328 State Street
Schenectady, NY 12305-2318

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All claimants, insurers, health providers and attorneys should send all claims and claim-related information to:

NYS Workers’ Compensation Board
Centralized Mailing Address
PO Box 5205
Binghamton, NY 13902-5205

It's no longer necessary to file claims with individual Board offices; please use this centralized address.

If you're faxing claims and claim-related documents, please use only the Board's centralized fax number, 1-877-533-0337.

How to FAX forms and other correspondence to the WCB Claims Fax Number


Customer Service Toll–Free Number
(877) 632-4996
(518) 462-8880

Monday, Thursday, Friday - 8:30 AM to 4:30 PM
Tuesday, Wednesday - 8:30 AM to 6:00 PM

Please call us at (877) 632-4996 for free language assistance services.

Llámenos al (877) 632-4996 si necesita ayuda gratis en su idioma.
請給我們打電話,號碼:(877) 632-4996,要求免費的語言協助服務。
Tanpri rele nou nan (877) 632-4996 pou jwenn sèvis èd gratis nan lang.
Chiamare il (877) 632-4996 per assistenza linguistica gratuita.
전화 (877) 632-4996 로 무료 언어 지원 서비스를 요청하십시오.
Чтобы получить бесплатные переводческие услуги, позвоните, пожалуйста, по следующему номеру: (877) 632-4996

E-mail the Board: general_information@wcb.ny.gov


Bureau/Office Contact Information

District Offices and Service Centers

for questions about workers' compensation on the job injuries/claims:

Albany
866-750-5157
Binghamton
866-802-3604
Brooklyn
800-877-1373
Buffalo
866-211-0645
Long Island
866-681-5354
Manhattan
800-877-1373
Peekskill
866-746-0552
Queens
800-877-1373
Rochester
866-211-0644
Syracuse
866-802-3730

District Offices and Service Centers - Driving directions and other District Office information.

Disability Benefits

for questions related to Disability off the job claims.
(518) 462-8881
(800) 353-3092

Bureau of Compliance

for questions related to Workers' Compensation or Disability Insurance Coverage:
(518) 462-8882
(866) 298-7830

Advocate for Business

for questions related to employers' issues related to Workers' Compensation:
(518) 462-8883
(800) 628-3331
Email: advocatebusiness@wcb.ny.gov

Advocate for Injured Workers

for questions related to injured workers:
(518) 462-8884
(800) 580-6665
FAX – (518) 486-7510
Email: advinjwkr@wcb.ny.gov

Bureau of Health Management -Office of Health Provider Administration

for information related to: finding an authorized health care provider, becoming an authorized provider, unpaid medical bills, medical fee schedules, medical guidelines, independent medical examination issues, and other health care related matters:
(518) 462-8885
(800) 781-2362

Fraud Referral Hotline

(888) 363-6001

Administration

(518) 462-8886

Administrative Review Division

(518) 462-8887

(877) 258-3441

Alternative Dispute Resolution

(518) 402-1144
FAX – (518) 402-0113

Finance

(518) 474-9380

Human Resources

(518) 474-2685

Office of the Executive

(518) 462-8888

Office of General Counsel

(518) 486-9564

Office of Security

(518) 402-0172

Press Office

(518) 402-6154 and (518) 408-0469
After Hours: (518) 322-8400
Email: publicinfo@wcb.ny.gov

Rehabilitation Bureau

(212) 932-8932

FOIL Requests:

Information on Freedom of Information Law (FOIL) requests.

PPPL Requests:

Information on Personal Privacy Protection Law (PPPL) requests.