Skip to Content

Site Navigation

WCB Home Page
Change Font Size
Glossary of WCB Terms

NYS Workers' Compensation Board

328 State Street, Schenectady, NY 12305-2318    Connect on: blueF for Facebook   follow us on Twitter  
Customer Service Toll–Free Number
(877) 632-4996
(518) 462-8880

Monday, Thursday, Friday - 8:30 AM to 4:30 PM
Tuesday, Wednesday - 8:30 AM to 6:00 PM
Wednesday December 24th - 8:30 AM to 4:30 PM
Wednesday December 31th - 8:30 AM to 4:30 PM
Please call us at (877) 632-4996 for free language assistance services.
Llámenos al (877) 632-4996 si necesita ayuda gratis en su idioma.
請給我們打電話,號碼:(877) 632-4996,要求免費的語言協助服務。
Pod numerem telefonu (877) 632-4996 otrzymają Państwo bezpłatną pomoc językową.
Tanpri rele nou nan (877) 632-4996 pou jwenn sèvis èd gratis nan lang.
Chiamare il (877) 632-4996 per assistenza linguistica gratuita.
전화 (877) 632-4996 로 무료 언어 지원 서비스를 요청하십시오.
Чтобы получить бесплатные переводческие услуги, позвоните, пожалуйста, по следующему номеру: (877) 632-4996

Sending Information to the Board

Mail Fax E-mail the Board:
Centralized mailing address for all claims
and claim-related documents:
Centralized fax number for claims
and claim-related documents:
For general information and questions:
general_information@wcb.ny.gov
NYS Workers' Compensation Board
Centralized Mailing Address
PO Box 5205
Binghamton, NY 13902-5205
1-877-533-0337

How to FAX forms and other correspondence
to the WCB Claims Fax Number
E-mail claims related documents to:
wcbclaimsfiling@wcb.ny.gov

E-mail Filing of WCB Claims Documents

Individuals seeking to serve legal papers on the Board should file their papers with the Office of the Secretary at 328 State Street, Schenectady, NY 12305. For questions, please call 518-402-6070.


Bureau/Office Contact Information

District Offices and Service Centers
for questions about workers' compensation on the job injuries/claims:
Albany866-750-5157
Binghamton866-802-3604
Brooklyn800-877-1373
Buffalo866-211-0645
Long Island866-681-5354
Manhattan800-877-1373
Peekskill866-746-0552
Queens800-877-1373
Rochester866-211-0644
Syracuse866-802-3730
Driving directions and other District Office information District Offices and Service Centers
 
Disability Benefits
for questions related to Disability off the job claims
(518) 462-8881 (800) 353-3092
Bureau of Compliance
for questions related to Workers' Compensation or Disability Insurance Coverage:
(518) 462-8882 (866) 298-7830
Advocate for Business
for questions related to employers' issues related to Workers' Compensation:
(518) 486-3331
(800) 628-3331
Email: advocatebusiness@wcb.ny.gov
Advocate for Injured Workers
for questions related to injured workers:
(800) 580-6665
FAX – (518) 486-7510
Email: advinjwkr@wcb.ny.gov
Medical Director's Office
for information related to: finding an authorized health care provider, becoming an authorized provider, unpaid medical bills, medical fee schedules, medical guidelines, independent medical examination issues, and other health care related matters:
(518) 462-8885
(800) 781-2362
Email: WCBMedicalDirectorsOffice@wcb.ny.gov
Disputed Medical Bill Unit
for information related to: unpaid medical bills and the HP-1 Process:
(518) 462-8885
(800) 781-2362
Fraud Referral Hotline (888) 363-6001
Email: general_information@wcb.ny.gov
Administration (518) 462-8886
Alternative Dispute Resolution (518) 402-1144
FAX – (518) 402-0113
Finance (518) 474-9380
Human Resources (518) 474-2685
Office of the Executive (518) 408-0469
Office of General Counsel (518) 486-9564
Email: officeofgeneralcounsel@wcb.ny.gov
Office of the Secretary
For information on subpoenas and other legal papers served on the Board
(518) 402-6070
Email: OfficeofSecretary@wcb.ny.gov
Office of Security (518) 402-0172
Press Office (518) 402-6154 and (518) 408-0469
After Hours: (518) 322-8400
Email: publicinfo@wcb.ny.gov
Rehabilitation Bureau (212) 932-8932
FOIL Requests: Information on Freedom of Information Law (FOIL) requests.
Subject Matter List
PPPL Requests: Information on Personal Privacy Protection Law (PPPL) requests.