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Glossary of WCB Terms

NYS Workers' Compensation Board

328 State Street, Schenectady, NY 12305-2318    Connect on: blueF for Facebook   follow us on Twitter  
Customer Service Toll–Free Number
(877) 632-4996
(518) 462-8880

Monday, Thursday, Friday - 8:30 AM to 4:30 PM
Tuesday, Wednesday - 8:30 AM to 6:00 PM
Please call us at (877) 632-4996 for free language assistance services.
Llámenos al (877) 632-4996 si necesita ayuda gratis en su idioma.
請給我們打電話,號碼:(877) 632-4996,要求免費的語言協助服務。
Pod numerem telefonu (877) 632-4996 otrzymają Państwo bezpłatną pomoc językową.
Tanpri rele nou nan (877) 632-4996 pou jwenn sèvis èd gratis nan lang.
Chiamare il (877) 632-4996 per assistenza linguistica gratuita.
전화 (877) 632-4996 로 무료 언어 지원 서비스를 요청하십시오.
Чтобы получить бесплатные переводческие услуги, позвоните, пожалуйста, по следующему номеру: (877) 632-4996

Sending Information to the Board

Mail Fax E-mail the Board:
Centralized mailing address for all claims
and claim-related documents:
Centralized fax number for claims
and claim-related documents:
For general information and questions:
NYS Workers' Compensation Board
Centralized Mailing Address
PO Box 5205
Binghamton, NY 13902-5205

How to FAX forms and other correspondence
to the WCB Claims Fax Number
E-mail claims related documents to:

E-mail Filing of WCB Claims Documents

Bureau/Office Contact Information

District Offices and Service Centers
for questions about workers' compensation on the job injuries/claims:
Long Island866-681-5354
Driving directions and other District Office information District Offices and Service Centers
Disability Benefits
for questions related to Disability off the job claims
(518) 462-8881 (800) 353-3092
Bureau of Compliance
for questions related to Workers' Compensation or Disability Insurance Coverage:
(518) 462-8882 (866) 298-7830
Advocate for Business
for questions related to employers' issues related to Workers' Compensation:
(518) 486-3331
(800) 628-3331
Advocate for Injured Workers
for questions related to injured workers:
(800) 580-6665
FAX – (518) 486-7510
Medical Director's Office
for information related to: finding an authorized health care provider, becoming an authorized provider, unpaid medical bills, medical fee schedules, medical guidelines, independent medical examination issues, and other health care related matters:
(518) 462-8885
(800) 781-2362
Disputed Medical Bill Unit
for information related to: unpaid medical bills and the HP-1 Process:
(518) 462-8885
(800) 781-2362
Fraud Referral Hotline (888) 363-6001
Administration (518) 462-8886
Alternative Dispute Resolution (518) 402-1144
FAX – (518) 402-0113
Finance (518) 474-9380
Human Resources (518) 474-2685
Office of the Executive (518) 408-0469
Office of General Counsel (518) 486-9564
Office of Security (518) 402-0172
Press Office (518) 402-6154 and (518) 408-0469
After Hours: (518) 322-8400
Rehabilitation Bureau (212) 932-8932
FOIL Requests: Information on Freedom of Information Law (FOIL) requests.
Subject Matter List
PPPL Requests: Information on Personal Privacy Protection Law (PPPL) requests.