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Due to the Claims EDI R3.1 upgrade being performed this weekend, the cutoff to submit R3.0 flat files is 6:00 p.m. on Thursday, January 20, 2022. eClaims Web Data Entry and eCase will also be unavailable from 5:00 p.m. Friday, January 21, 2022, through 7:00 a.m. Monday, January 24, 2022. For more information, please visit the eClaims section of the Board's website.

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Provider Updates What Providers Need to Know

Health Care Providers

January 11, 2021

What Providers Need to Know Webinar: New Date Added

In light of the positive feedback we received from November's "What Providers Need to Know" webinar, the Board is pleased to continue offering these presentations for health care providers on a regular basis, with the next one scheduled for January 19, 2022. Check out the 'Upcoming Webinars' section of the Board's website for more details and mark your calendar!


The Board recently shared some reminders for health care providers and payers regarding the CMS-1500 initiative, including some important deadlines and additional resources. Email your questions to


The launch of OnBoard: Limited Release, the first phase of the Board's new business information system that will bring several provider processes online, is imminent! Be sure you are up to date with all the latest information regarding OnBoard by visiting the OnBoard section of our website and sign up to receive email notifications so you are informed of the exact launch date for OnBoard: Limited Release.

Medical Treatment Guidelines (MTGs)

Public comments are being reviewed and processed for the following New York Medical Treatment Guidelines (MTGs): Traumatic Brain Injury, Complex Regional Pain Syndrome and Occupational Eye Disorders. We anticipate these new MTGs to be adopted early in 2022 to coincide with the launch of OnBoard: Limited Release. You can read more on the Medical Treatment Guidelines section of the Board's website.

DME Fee Schedule Update

The Chair has adopted the amendments to section 442.2 of Title 12 NYCRR to correct several codes and update the Official New York Workers' Compensation Durable Medical Equipment (DME) Fee Schedule. You can read more in Subject Number 046-1483.

Updated Number of Authorized Providers

Since January 1, 2020, more than 14,000 health care provider applications have been processed for Board authorization as a result of the Expanded Provider Law. Learn more about how you can become Board-authorized.

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Archived Updates