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Glossary of WCB Terms

Proof of Coverage Disability Benefits
DB 820/829 Web Submission


Administrator's Responsibilities

When an organization completes the on-line registration to submit Proof of Coverage forms, the organization needs to appoint an administrator from their own organization.

The following list describes the administrator's responsibilities:

  • Add, Modify or Remove Users (user ID and password required)
    ONLY the administrator can request user IDs and passwords for other employees within their organization. The administrator is also responsible for notifying the Workers' Compensation Board when users should no longer have access to submit Proof of Coverage forms, for example, when an employee leaves the organization.
  • Assist users
    The administrator is responsible for assisting other users in the organization regarding questions about how to submit Proof of Coverage information and is the organization's liaison with the Workers' Compensation Board Help Desk. ALL problems or questions the administrator cannot answer or resolve need to be reported to the Board's Help Desk by the administrator.
  • Primary contact with the Workers' Compensation Board
    The administrator is the primary contact in the organization with respect to web submission of Proof of Coverage forms. As information is received from the Board, the administrator has the responsibility of disseminating that information to the appropriate people within the organization.
  • The administrator for insurance carriers, who have designated another organization to submit Proof of Coverage forms on their behalf, is responsible for notifying the Workers' Compensation Board if this designated organization will no longer be submitting Proof of Coverage forms on their behalf.
  • Example: Organization ABC has designated organization XYZ to submit Proof of Coverage forms on their behalf. Organization ABC decides to end this arrangement with organization XYZ. The administrator for organization ABC must notify the Workers' Compensation Board that organization XYZ will no longer be submitting Proof of Coverage forms for organization ABC.