Date: October 31, 2012
On March 5, 2012, the New York Workers’ Compensation Board (WCB) announced eClaims – the adoption of a national standard for claim administrators to electronically submit employer claims data. The standard is the International Association of Industrial Accident Boards and Commissions' (IAIABC) Claims Electronic Data Interchange (EDI) Release 3.0. The electronic filing of claims data for First Report of Injury/Subsequent Report of Injury (FROI/SROI) will be implemented in phases beginning in spring 2013. The use of eClaims will yield significant benefits for all stakeholders, including improving timely reporting and delivery of benefits, speeding claim assembly and processing at the WCB, reducing costly and error-prone manual, paper-based claims processing, and increasing the availability of data for policymaking.
The WCB has worked closely with a broad range of stakeholders to define the exact requirements of the program and develop a comprehensive program of education and support to ensure a successful transition to electronic filing. Early in the project, the WCB surveyed stakeholders to gauge their readiness for electronic filing and identify the need for education and support. The WCB has conducted multiple meetings and presentations for insurance carriers, self-insured employers, third party administrators, and trade associations. The WCB also established an eClaims section on its website with up-to-date information and resources related to the mandate and a dedicated e-mail group to respond to inquiries. The WCB has worked closely with industry representatives and the IAIABC Implementation Committee to develop and finalize the precise reporting requirements, addressing stakeholder concerns whenever possible. Finally, the WCB has developed a comprehensive education program, including on-line training courses and a series of live programs to be held around the state in November.
The WCB has reached a major milestone in the eClaims project: the publication of final requirement tables, an implementation guide, and the implementation schedule for all claim administrators.
The eClaims Requirement Tables define all the reportable events and data elements associated with FROI/SROI submissions. Together, these tables contain all of the New York specific requirements for eClaims reporting:
The eClaims Implementation Guide provides additional information about the requirement tables. The guide further clarifies specific New York requirements and provides important links to resources used in the implementation and production process.
The WCB has established an eClaims phased implementation plan beginning in June of 2013 and continuing through March of 2014 which can also be found on the eClaims portion of the WCB website.
Claim Administrators (insurance carriers, self-insured employers and third party administrators) and EDI Vendors should review the implementation timeline immediately to identify their assigned implementation date. Claim Administrators not identified on this schedule should immediately contact the WCB eClaims team at eClaims@wcb.ny.gov.
Claim Administrators and EDI vendors should also review the New York Implementation Guide for requirements related to Trading Partner registration and eClaims testing requirements. Insurers utilizing the services of third party administrators for the administration of claims and/or the submission of claims data are reminded of the WCB’s licensing requirements. The WCB website maintains a list of licensed third party administrators located under WCB Representatives.
In response to stakeholder demand, the WCB has added two additional dates for eClaims training. As with the training announced in Subject Number 046-494, registration is required to attend these sessions.
Claim Administrators are strongly encouraged to review the NYS Requirement Tables in preparation for full EDI implementation. These tables should be shared with both business and technical representatives within your organization. We urge claim administrators to pay particular attention to those data elements defined as mandatory or mandatory conditional. It is recommended that insurers, along with their licensed third party administrators, evaluate both business and technical processes to ensure their ability to collect and transmit information required by the WCB in a timely and accurate manner prior to the mandated implementation date.
For more information on the IAIABC Claims EDI Release 3.0 standard, please visit the EDI Implementation Guide section of the IAIABC website at: www.iaiabc.org . Questions related to this announcement can be directed to: eClaims@wcb.ny.gov. As the WCB publishes more information, including training, it will be posted on the eClaims Overview portion of the WCB website.
Robert E. Beloten