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Due to a technical issue, document submission by email to WCBClaimsFiling@wcb.ny.gov is temporarily unavailable. Please use alternative methods for submitting documents until this issue has been resolved.

OnBoard will be temporarily unavailable for standard maintenance from 7:30 p.m. ET to 10:30 p.m. ET on Thursday, April 18, 2024. Prior authorization requests (PARs) with a due date of April 18, 2024 will be extended to April 19, 2024.

Due to planned OnBoard maintenance occurring between 2:00 a.m. to 5:00 a.m. ET on Thursday, April 18, 2024, email and text notifications may not be generated during this period. Please check your dashboards for prior authorization requests (PARs) and PAR responses submitted during this period. All other functionality will be working, including updates to the electronic case folders in eCase.

Section 32 Waiver Agreements

Section 32 Waiver Agreements are a negotiated agreement between the injured worker and the insurance carrier to settle indemnity and/or medical benefits on a claim. A waiver agreement ends the right of an injured worker to ongoing and future benefits in exchange for a lump sum payment or an annuity. If agreed upon and approved by the Board, whatever is settled (indemnity and/or medical benefits) is closed forever. The insurance carrier will no longer be responsible for that part of the claim, and it cannot be reopened. If indemnity benefits are settled, no further payments for lost wages will be made. If medical benefits are settled, the insurance carrier will no longer pay for medical care. A waiver agreement is not binding unless it is approved by the Workers' Compensation Board.

In certain circumstances, the Board will use a desk review process, as authorized by Rule 300.36(e), to review and approve or disapprove Section 32 Waiver Agreements such as:

The Board will review other waiver agreements through the hearing process.

Guidance for Section 32 Waiver Agreements

Resources

“Settling Your Claim” Video for Injured Workers

The Board has developed a video, entitled Settling Your Claim, which educates injured workers about the nature of a Section 32 Waiver Agreement and the implications of the agreement on their claim. The Board requires that injured workers watch this video before they enter into a waiver agreement:

Before making the final decision to settle medical benefits with a Section 32 Waiver Agreement, it is suggested that the injured worker talk to their treating physician. The injured worker should consider their need for future medical treatment, such as surgery, and the cost of that care. Additional information about Section 32 Waiver Agreements and answers to frequently asked questions:

Frequently Asked Questions

Section 32 Forms


COVID-19 Response: Original Signature Requirement Relief – March 2020

The Workers' Compensation Board does not normally accept a claimant's electronic signature on Board-prescribed forms. Due to recent increases in COVID-19 infection rates across New York State, however, as of August 16, 2021, the Emergency Relief from Signature Requirements on Listed Documents will remain in effect until further notice for the forms specifically listed in the Board's announcement: Emergency Relief from Original Signature Requirements on Listed Documents.

The Board, as standard practice, does not accept electronic signatures on Board-prescribed forms, as the Board is unable to efficiently evaluate the electronic signature process used by an insurer, health care provider, attorney, or licensed representative to ensure that the procedure complies with the New York Electronic Signatures and Records Act (ESRA) and applicable regulations. Therefore, a claimant's ink signature must be supplied when a claimant's signature is required by law.

Electronic Signatures for Payers

Insurers, Self-Insured Employers and Third-Party Administrators (Payer) may sign a Section 32 electronically by using the Section 32 - Electronic Signature (Form C-32E) to affirm that the electronic signature used on the Section 32 Waiver Agreement conforms to the requirements in Form C-32E and is binding for the Section 32 waiver agreement.

The person who electronically signs Section 32 Waiver Agreements on behalf of the payer should execute the Form C-32E on one occasion. The original signed version of Form C-32E should be maintained by the payer.

When a payer is preparing to submit a Section 32 Waiver Agreement that has an electronic signature:

  1. The payer should copy Form C-32E and complete the case information.
  2. The complete Form C-32E must be submitted with the Section 32 Waiver Agreement that has an electronic signature.

Important: Form C-32E must accompany each Section 32 Waiver Agreement that has an electronic signature. A Section 32 Waiver Agreement with an electronic signature that is submitted without Form C-32E attached will be returned.