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eClaims Survey - Results

eClaims News

In March 2012, the NYS Workers' Compensation Board created a survey for claim administrators to help guide the Board's communication and training plans for eClaims. The following pages provide an overview of results of that survey.

Major Findings

The Board is grateful for the feedback and response received. The Board is using the results of this survey to inform the implementation process, gauge knowledge, and realize potential obstacles to stakeholders impacted by the mandate for electronic filing of claims data.

Response will help the Board to design future communications and training that is tailored to the needs of its stakeholders.

Questions or comments related to access issues or survey results may be addressed to:

Survey Results (PPT)

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