Skip to Content

Workers' Compensation Board

Language Assistance: (877) 632-4996 | Language Access Policy

C140369 WCB Systems Modernization RFP

The New York State Workers' Compensation Board (the Board), in conjunction with New York State Information Technology Services (ITS), is issuing this Request for Proposal (RFP) for the design and development of a custom, on-premises system that will replace the Board's multiple legacy paper-based systems. The new system will be a single state-of-the-art web-based system that will modernize the Board's processes and better serve its stakeholders. The selected vendor will develop and implement functionality for the new system as outlined below, as well as provide training, change management and other professional services. The selected vendor will employ industry best practices to provide the services and resources outlined in the RFP. Several exhibits are included in this RFP to provide an understanding of the workers' compensation system and existing ITS architectural framework, as well as background material on the the Board's Business Process Re-engineering Program.

Please see the links below for the RFP, attachments, appendices, and exhibits. If you have any questions, please email for assistance or call (518) 402-6190 weekdays between 8 a.m. and 4 p.m.

Pursuant to State Finance Law 139-j and 139-k, added pursuant to 13 and 14, respectively, of Chapter 1 of the Laws of 2005, effective January 1, 2006, this RFP includes notification of the statutory restrictions on communications between the Board and the bidder during the procurement process. A vendor is prohibited from making impermissible contacts during the "restricted period," which extends from the posting of this solicitation in the NYS Contract Reporter through the final award and approval of the procurement contract by the Board and, when applicable, approval by OSC and the Attorney General. Impermissible contacts are those communications that a reasonable person would infer are intended to influence the governmental procurement. The vendor is referred to State Finance Law 139-j(3) for a description of those contacts that are permissible during the restricted period. As provided by statute, regulation and/or policy, Board employees will obtain certain information when contacted during the restricted period and make entries in the procurement record with respect to all contacts and other information related to the governmental procurement.

Pursuant to State Finance Law 139-j (2)(a), the Board has designated a person or persons who may be contacted by vendors relative to this procurement. See Cover page of this RFP.

As part of any proposal submitted in response to this RFP, the vendor shall affirm in writing that the vendor understands and agrees to comply with the statutes [State Finance Law 139-j (3) and 139-k (6)(b)] and the Board's procedures relating to permissible contacts during the procurement process. The vendor shall also disclose any prior findings of non-responsibility. The affirmation and disclosure forms, along with the vendor's certification form, are included as part of Attachment 8. Any member, officer or employee of the Board who becomes aware that a vendor has violated the provisions of State Finance Law 139-j (3) with regard to permissible contacts during the procurement process, shall immediately refer the matter to the Board's General Counsel, who shall cause an investigation to be made. If there exists sufficient cause to believe that a violation has occurred, the vendor shall be given notice of the alleged violation and any ongoing investigation and an opportunity to be heard in response to the allegation prior to the imposition of sanctions set forth in State Finance Law 139-j (10)(b).

State Finance Law 139-j (7) requires that the Board make a determination of responsibility of the proposed contractor. It is incumbent upon the vendor to disclose any prior determination of non-responsibility made within the previous four years by any governmental entity where such prior finding of non-responsibility was due to a violation of State Finance Law 139-j or the intentional provision of false or incomplete information to a governmental entity. See State Finance Law 139-k (2) and (3). A disclosure form is included as part of Attachment 8 for that purpose. Failure to disclose prior findings of non-responsibility or to timely provide accurate and complete information shall be considered by the Board in its determination of the responsibility of the vendor.

In the event it is found that the vendor knowingly and willfully violated State Finance Law 139-j (3) and 139-k (2), there will be a determination of non-responsibility. A finding of non-responsibility will result in no contract award to the vendor unless the award to the vendor is necessary to protect public property, health or safety and the vendor is the only source who can provide the commodity, etc., within the necessary time frame. Determinations of non-responsibility are reported to the Office of General Services. A prior determination of non-responsibility within the preceding four-year period will result in the ineligibility of the vendor to submit proposals or be awarded a contract for four years from the date of the most recent determination of non-responsibility.

RFP C140369 WCB Systems Modernization adobe pdf

Updated Calendar of Events adobe pdf

MWBE Vendors Interested in Subcontracting Opportunities adobe pdf

Appendices [zip file]

Attachments [zip file]

Exhibits [zip file]

RFP C140369 WCB Systems Modernization Revised 2018-02-06 adobe pdf

WCB Systems Modernization RFP Bid Solicitation Update 2018-02-06 adobe pdf

CIS and HPA solutions - Table and Row information adobe pdf

EDW Technical Architecture Diagram adobe pdf

WCB Responses to Vendor Inquiries adobe pdf

RFP C140369 WCB Systems Modernization Revised 2018-02-12 adobe pdf

WCB Systems Modernization RFP Bid Solicitation Update #2 2018-02-12 adobe pdf

WCB Systems Modernization RFP Bid Solicitation Update #3 2018-03-02 adobe pdf

Amended Exhibits [zip file]

Amended Attachments [zip file]

Amended Appendices [zip file]