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Frequently Asked Questions


Can I Load More Than One Document at a Time?

Yes. To load more than one document from the Case Folder tab page:

If the documents are contiguous (appear in rows next to each other):

  1. Click on the first (nearest the top of the screen) record which you want to load.
  2. Hold down the Shift key and double-click on the last (nearest the bottom of the screen) record which you want to load. The Document Viewer will display the documents, beginning with the last one you chose.
  3. To view the other documents you selected, click the Previous Document button Previous Document Button or the Next Document button Next Document Button.

If the documents are non-contiguous (do not appear in rows next to each other):

  1. Click on the first (nearest the top of the screen) record which you want to load.
  2. Hold down the Ctrl button and click on each subsequent record which you want to load.
  3. When you have selected all the records you want to load, continue to hold down the Ctrl button and double-click the last record you selected. The Document Viewer will display the documents, beginning with the last one you chose.
  4. To view the other documents you selected, click the Previous Document button Previous Document Button or the Next Document button Next Document Button.

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