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Frequently Asked Questions


How do I locate a particular case?

If you have just loaded the system:

  1. The Case Info Tab Page is on your screen, with the insertion point in the Case ID field.
  2. Type the Case ID number of the case you wish to view in the case ID field
  3. Click on the Retrieve Button Retreive Button
  4. The case information for that case will display on the screen.

If you are examining one case and want to switch cases:

  1. Hold down the left mouse button while you drag over the number in the Case ID field. Make sure to select the entire number.
  2. Type the number for the new case you want to examine. As you type, it will replace the existing number.
  3. When you have finished typing the new case number, click the Retrieve button Retreive Button.
  4. The case information for that case will display on the screen.

If you are using the Document Viewer to examine a document for one case and want to switch cases:

  1. Click the Exit Viewer button Exit Viewer Button in the Document Viewer. That panel will close.
  2. In the Case Folder window, hold down the left mouse button while you drag over the number in the Case ID field. Make sure to select the entire number.
  3. Type the number for the new case you want to examine. As you type, it will replace the existing number.
  4. When you have finished typing the new case number, click the Retrieve button Retreive Button.
  5. The case information for that case will display on the screen.

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