NYS Workers' Compensation Board
Medical Director's Office
Albany, NY 12241
(800) 781-2362 WCBMedicalDirectorsOffice@wcb.ny.gov
The regulations for Medical Treatment Guidelines require carriers to designate contacts to assist health care providers with Variance approvals, Optional Prior Approvals and Pre-Authorizations (C-4AUTH forms). Designated contacts must be updated within 10 business days of any change.
Carriers must register for Medical Treatment Guidelines and at that time appoint an administrator who will be responsible for submitting contact information to the Board and for keeping the contact information updated. In addition, the administrator will be responsible for notifying the Board of Carrier Certifications, Opting Out of Optional Prior Approval and Waiving Right to Expedited Hearings. Please read Administrators Responsibilities.