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Workers' Compensation Board

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Workers' Compensation Board Press Releases

August 10, 2010

Workers' Compensation Board Audits Benetech Inc.

New York State Workers' Compensation Board Chair Robert Beloten today announced the Board has completed an audit of Benetech Inc. ("Benetech") and conditionally renewed its Third Party Administrator ("TPA") license for one year pending completion of a corrective action plan. A TPA license allows an entity to represent self-insured employers and/or insurance carriers before the Board.

The examination found serious deficiencies in Benetech's claim handling practices causing delays in the payment of benefits to injured workers. The examination made eight specific recommendations to improve Benetech claims processes.

"This Board will vigorously enforce the laws and use all the tools that it has at its disposal to protect the rights of injured workers," Beloten said. "Third party administrators who do not pay benefits timely and accurately will not be allowed to participate in New York's workers' compensation system."

Benetech's license was renewed for a one year period rather than the standard three year term. Benetech agreed to enter into a corrective action plan with specific performance standards tied to each of the eight recommendations made in the examination. At the end twelve months the Board will consider whether Benetech should be re-licensed.

A copy of the Benetech audit can be found at adobe pdf