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Glossary of WCB Terms

Poughkeepsie Customer Service Center

One Civic Center Plaza
Poughkeepsie, NY 12601

PHONE – (877) 632-4996
HOURS – 8:30 AM to 4:30 PM


Take NYS Thruway to New Paltz exit (exit 18). Take Rt. 299 E, go 4 miles to a "T" intersection. Take a right onto 9W South toward Highland. Go 2 to 3 miles, go onto MidHudson Bridge (right exit). Cross bridge, go to third traffic light (top of hill), take a left onto Market St. Go through 2 traffic lights. Service Center is first building on right. Parking garage next to building.