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Due to planned OnBoard maintenance occurring between 2:00 a.m. to 6:00 a.m. ET on Tuesday, May 21, 2024, and between 2:00 a.m. to 5:00 a.m. ET on Wednesday, May 22, 2024, email and text notifications may not be generated during this period. Please check your dashboards for prior authorization requests (PARs) and PAR responses submitted during this period. All other functionality will be working, including updates to the electronic case folders in eCase.

Save the Date – COVID-19 and Workers’ Compensation Webinar

Webinar Recordings

  • OnBoard: Limited Release Q&A Webinar for Payers - June 2022: Video / Slides
  • OnBoard: Limited Release Phase Three / Treatment/Testing PARs Q&A Webinar for Payers - May 2022: Video / Slides
  • OnBoard: Limited Release Training for Payers - Phase Three / Treatment/Testing PARs - April 2022: Video / Slides
  • OnBoard: Limited Release Phase Two / Durable Medical Equipment PARs Q&A Webinar for Payers - April 2022: Video / Slides
  • OnBoard: Limited Release Training for Payers – Phase Two / DME PARs – March 2022: Video / Slides
  • OnBoard: Limited Release Phase One / Medication PARs Q&A webinar for Payers – March 2022: Video / Slides
  • OnBoard: Limited Release Training for Payers – Phase One / Medication PARs – February 2022: Video / Slides